Local Law and Account Access
Local law controls how far any account can go, so we only allow access where the law permits it. If you create an account, we may ask for your registered email, phone number, and a matching payment reference before we process a correction or data request.
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That matters whether you use DANA, OVO, GoPay, or QRIS, because the payment trail helps us confirm the right account without exposing extra data. A wallet name alone does not decide access; it is only one point we use in verification. If a request conflicts with
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local law or with the details on file, we pause it and ask you to resend from the registered contact. This page stays focused on the rules that shape your account, not on general site features.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.